Breakdown Recovery
Within the Period of cover, our Breakdown Recovery will provide assistance in the event that your customers` covered vehicle suffers a breakdown.
Why Use Our Breakdown Recovery?
Dependant on the level of cover selected, We will pay for a specialist recovery agent to attend the breakdown and attempt repairs to the covered vehicle.
If the covered vehicle cannot be repaired at the roadside (and dependant on the cover purchased) we will arrange to recover the vehicle and passengers to an agreed address.
We offer local recovery, Full UK recovery including Homestart or Full UK & European Recovery including Homestart, for Cars, vans, motorcycles and mopeds that meet the eligibility criteria.
Our product is competitively priced and has wider eligibility criteria than most of our competitors. Cover is transferable to an eligible replacement vehicle.
What is covered?
If the insured vehicle breaks down with a caravan or trailer attached, it will be recovered at no extra cost.
Breakdown recovery, road-side repair and transport of vehicle to a garage.
Repair or replacement of keys.
Option to upgrade to Homestart and full European cover.
What is not covered?
Vehicles running out of fuel or being mis-fuelled.
The policy is not transferable.
Claims totalling more than £10,000 in any one year
An exclusion period of 24 to 48 hours exists, depending on selected level of cover
Levels of cover available
Bronze Level: In the event of a breakdown more than a mile radius from your home we will send a recovery operator to the scene to repair and if repairs cannot be effected arrange recovery of the insured vehicle, you and up to 6 passengers to the nearest garage able to undertake the repair.
Silver Level: The same service as Bronze but
also includes assistance at home and should you breakdown away from home and if the vehicle cannot be repaired by a local garage the same working day we will recover the insured vehicle, you and up to 6 passengers to your home or a repairer near your home. Includes additional benefits of overnight accommodation and car hire.
Gold Level: The same service as Silver but
includes cover in Europe.
Eligibility
The invoice price / current market value of insured vehicle does not exceed £100,000.
The insured vehicle is less than 15 years old at inception of the policy and has a maximum GVW of 5 tonnes.
The insured vehicle has covered less than 120,000 miles at inception of the policy.
Main Benefits
Periods of 12, 24 or 36 months.
Provided by Acasta European Insurance Company Limited.
The vehicle must be under 15 years old and no more than 5 tonnes.
The vehicle must be insured under a main private motor insurance policy.
Up to 6 call outs per year.
Significant benefits over our competitors products
Wider eligibility criteria.
On-line claims process, which is simple.
On-line Policy Registration.
Premium financing available over 10/12 months.